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Tobias Stickelberger

> Learn more about Tobias Stickelberger

Tobias Stickelberger is an economic analyst at Interconnection Consulting since 2016. His main focus is on projects in the service industry, mainly concerning consulting services for divestment and acquisition projects. Prior to Interconnection, Mr. Tobias Stickelberger worked for several consulting companies. He holds a Master's degrees in International Relations from the University of St. Gallen and a degree in the International Law and Diplomacy of the Fletcher School.

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Tel:+43 1375001518

E-mail:stickelberger@interconnectionconsulting.com

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IC News

Austria's Recruiters Cope Well With the Rising Demand

All That Glitters Is Not Gold

In 2017, recruiters found 10,248 permanent jobs for external clients within Austria. Total revenue in the personnel service sector in Austria reached EUR 131.9 million, making it the third year of growth in a row. Last year’s revenue growth was 5.9%. According to a study by Interconnection Consulting, the growth trend is expected to continue to 2021, with an annual plus rate of 5.3%.

 

Uneven Developments

Growth rates varied greatly according to occupation, but were positive overall. Although IT specialists are in demand, the number of actual job placements was lower than in the previous year. By contrast, engineers and technicians, likewise in high demand, showed much stronger growth. Commissions in this occupational sector grew 8.5%. Performance in the area of customer care was weaker, with a growth in turnover of only 0.8% over 2016. The most important client segment by far is finance/professional services, with a revenue share of 22.7%. However, vitality in this segment has cooled off somewhat, with banks especially slowing down their hiring. The occupational group engineering demonstrated very solid growth, reaching a growth in volume of 7.7%.

 

Top Positions Driving Growth

Turnover of job placements for managerial positions with a minimum annual salary of EUR 125,000 grew 7.9% this year, making it the fourth year in a row that the top salary bracket showed the greatest expansion. “The difference to less well-paid jobs has become minimal, however. Headhunting in individual sectors has definitely become a lot tougher,” explains Tobias Stickelberger, author of the study. 28.7% of the job placements fell in the segment between EUR 30,000 and 40,000, marking the first time this segment has grown in many years. In terms of volume, the salary bracket of EUR 75,000 to 100,000 led the field.

 

Hard-Earned Pay

Even though revenue in the industry rose sharply last year, recruiters’ expectations were not completely met. “Nearly all recruiters are reporting a difficult market on the supply side,” states Stickelberger. “They’re hesitating to accept new commissions because they feel the market for specialists has dried up.” Nonetheless, a few agencies with an especially strong network have managed jumps in revenue well above overall market growth. However, such has not been the case with the larger agencies overall. The market share of the top ten companies fell slightly to 37.8%.

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External Facility Services Dominate British Market

The British market for facility management is expected to grow 3.1% this year, with market volume reaching EUR 130.8 billion by year’s end. The trend towards outsourcing has largely been responsible for fueling the growth. According to a new study by Interconnection Consulting, external facility management is currently growing by 4.0% in Great Britain, while internal services are declining.

 

Infrastructure Services On Top

External facility management had a total market share of 78.5% in 2017, a number that is expected to increase. By 2021, Interconnection is anticipating a share of 80.7% for outsourced services in the facility management sector. Infrastructure services represents the largest product group, with a share of 52.2%, followed by technical services and commercial services with 12.3%. Within infrastructure services, cleaning is by far the largest segment, with a share of 35%, followed by security services (27.8%) and catering (18.6%).

 

Low Market Concentration

Compared to other branches, the market concentration is still relatively low. The top ten companies have a share of 14.5%. The most important providers of facility management services in the British market are Mitie, Interserve, Sodexo, Engie, Servest, Compass Group, Serco, and G4S.

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Professional Facility Management on the Rise in the CEE Countries

The market for facility management in Central and Eastern Europe (Poland, the Czech Republic, Slovakia, Hungary) is currently benefiting from solid economic trends. In fact, the overall market for external facility management is set to increase 6.6% in 2018 over the previous year. According to a study by Interconnection Consulting, annual growth in this sector to 2021 is expected to be 6.8%.

 

In 2017, external services in facility management in the four countries studied garnered one-third of the market. This share is expected to continue to rise sharply in the upcoming years. Compared to the annual growth rate of 6.8% in external facility management, internal facility management will grow at only a rate of 1.2%. “It’s the recent investments by the automotive industry, such as BMW in Hungary and Jaguar in Slovakia, and also the commitment by international companies in other sectors that have been promoting the development of professional facility management,” explains Jan Hudak, author of the study.

 

Technical Services on the Fast Track

Infrastructure services represents the largest product group, garnering the lion’s share of the market (49.6%). Within infrastructure services, cleaning is the largest service, with a share of 35.5%, following by security (32.7%). The security sector is currently undergoing a tremendous technological shift on account of new monitoring methods that use technology instead of personnel. The second-largest product group is technical services, with a share of 37.6%, followed by commercial services with 12.9%. These two sectors will also be experiencing strong growth in the future since professional management will be required to accommodate the boom in construction.

 

Trade the #1 Customer Group

The leading customer group is trade, with a share of 29.5%, followed by industry (28.1%). Trade is actually expected to further increase its share in the upcoming years, whereas industry will be facing a slight decline. Strong growth is also forecast for sports & entertainment and hotels. “The government is also becoming a more vital customer as it attempts to professionalize and economize its services through outsourcing,” Hudak explains.

 

Fragmented Market

The market for facility management in the four countries analyzed is extremely fragmented. Over 40,000 companies are in the facility management business, which explains the very low level of market concentration. The top ten companies have a mere 7.8% share of the market. The leading companies are ISS, Impel, Atalian, Securitas, G4s, Sodexo, Compass Group, Mitie, Elior, Servest, Bilfinger, and Strabag.

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Die gute Entwicklung in der österreichischen Facility Services Landschaft verfestigt sich weiterhin aufgrund der guten Wirtschaftsentwicklung. 2017 konnten landesweit 4,1% Umsatzwachstum in den Servicetypen Gebäudereinigung, Sicherheit, technische Services und Catering erzielt werden. Vor allem das Bundesland Tirol stieg zum Wachstumskaiser empor, wie die neue Regionalstudie, Win!Local-Facility Services in Österreich von Interconnection Consulting zeigt.

Die Regionalstudie Win!Local will den Entscheidern im Facility-Service fundierte Antworten auf die Fragen geben: Wo setze ich meine Ressourcen am besten ein? Auf welche Regionen soll ich meinen Fokus legen? Welche Kundensegmente bieten das größte Potential? Dafür hat Interconnection Consulting nun alle neun Bundesländer bis hinunter zur Bezirksebene genau unter die Lupe genommen.

Wien ist Kernmarkt für Facility Services

Tirol hat mit einem Plus von 5,0% am gesamten Facility-Markt die Nase vorn, was das Wachstum betrifft. Dahinter folgen Wien, Vorarlberg und Niederösterreich mit jeweils einem Wachstum von 4,7%. Insgesamt hat die Bundeshauptstadt mit einem Anteil von rund einem Drittel am Gesamtmarkt eine dominante Rolle am österreichischen Facility-Service-Markt inne. Mit etwa 1,4 Mrd. Euro Umsatz ist Wien als Markt für Facility Services, die klare Nummer Eins vor Oberösterreich mit 935 Mio. Euro. „In puncto Sicherheit, Infrastruktur und Leistbarkeit überzeugt die Bundeshauptstadt, so dass viele internationale Investoren dem Wiener Immobilienmarkt vertrauen“, erklärt Viorica-Maria Jeler, Autorin der Studie. Den größten Anstieg in Wien erwartet Interconnection im Sicherheitssegment mit 5,7%, gefolgt vom Reinigungssegment mit 5,1%.

Bundeshauptstädte profitieren von Neubautätigkeit

Zusätzlich erfreuen sich insbesondere die Bundeslandeshauptstädte vom neuen Schwung in der Neubautätigkeit von Nichtwohngebäuden. Das wirkt sich auch auf die verschiedenen Segmente des Facility Services aus. Im Reinigungssegment legte Innsbruck im vergangenen Jahr um 6,6% zu, Sankt Pölten gar um 7,9%. Im Bereich der Sicherheit ist Sankt Pölten mit einem Plus von 30,7% sogar an zweiter Stelle aller Bezirke österreichweit, nur geschlagen von Tamsweg (+43,7%). Auch Graz ist in diesem Bereich mit einem Plus von 12,4% im Spitzenfeld zu finden. Die Landeshauptstädte Innsbruck, Graz und Sankt Pölten sind es auch, die im Bereich Technische Services ganz vorne liegen. Im Catering sind es Innsbruck (+6,6%) und die Stadt Salzburg (+5,3%), die ganz vorne mitmischen, wenn es ums Wachstum geht.

Kundensegmente wachsen stabil

Im Kundenbereich zeigt sich, dass der Bereich Krankenhäuser ein stabiles Wachstum in allen Bundesländern aufweist. Wien weist in diesem Kundensegment mit einem Plus von 4,5% den größten Anstieg auf. Bei den Bürogebäuden liegt die Steiermark mit einem Wachstum von 5,2% im vergangenen Jahr in Front vor Tirol mit 4,7%. Beide Bundesländer profitieren von der starken Neubautätigkeit in den Landeshauptstädten Graz und Innsbruck. Bei den Industrie- und Lagergebäuden gehört Tulln aber auch Klagenfurt zu den schlechtesten Performern, wie die Studie zeigt.

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IC Events

IC Marketing Forum: RECRUITMENT in Austria

Our day-long Marketing Forum will provide a comprehensive overview of the Austrian Recruitment and Executive Search market. In the morning we will give an overview of the core results of our study and will analyze trends on the labor market as well as the economic prospects of the branch. We consider the market developments and potential, including forecasts up to 2021. We will also be presenting key market drivers, trends, and success factors.

The market lectures will include market sizes and will present the highlights of the singular segments. In the afternoon, you can expect to learn about selected tools for your marketing and sales agendas that will make you even more successful on the market! Our discussions following the lectures will give you the opportunity to ask questions and raise topics important to you!


MARKET DEVELOPMENT I MARKET DRIVERS I TRENDS
Core results and benchmarks of the Austrian Recruitment market in the following categories:
Wages Brackets: Entry Level Recruitment, Recruitment + Executive Search
Segments:  Administration / Office, Industrie + Building, IT + Telecommunication,
Finance, Engineering, Life Science, Tourism / Event, Contact Center, Sales / Marketing, Others

MARKETING TOOLS
KAM Excellence: Key Account Management with system
ONLINE LEAD GENERATION Strategies for the Recruitment
SHARE of WALLET Program


Price: € 890.- per participant / except EARLY BIRDS

The price includes a 3-course-menu, catering and electronic records.

Conference language: German /simultaneous translation to English with 2 or more bookings

EARLY BIRD Special 2for1 until January 18th 2019
Our special enables the participation of two persons for the price of one
and is valid for participants of the same company.

We kindly ask for an early registration via online application form!
Please do not hesitate to contact us for further information!

I look forward to welcome you in Vienna!
Dr. Frederik Lehner
Managing Director, Interconnection Consulting
Tel: + 43 1 585 4623-0
event@interconnectionconsulting.com

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Leading Companies trust in Interconnection Consulting

Deutscher Holzfertigbau Verband

Interconnection provides us with the prefabricated house study a plausible and veritable data basis for the analysis of the actual situation in the prefabricated house market and beyond for the assessment of the future market development. We are happy to use this interpreted data for our lobbying and everyday work.

Thomas Schäfer (Managing Director, Deutscher Holzfertigbau-Verband)

ELK

The prefabricated housing study by Interconnection Consulting shows a real picture of the actual market situation and forms a valuable basis for our strategic decisions.

Gerhard Schuller (CFO ELK)

Epson

EPSON is satisfied with the Interconnection's way of communication with the market and with clients. EPSON is also appriciate the Interconnection's continuous work trying to aim the report to be at the higher level. As a result, EPSON rely on Interconnection data, for the market of POS Printers and Systems.

T.Murakami (Brand Management, Seiko Epson Corporation)

Saint Gobain

Long experience and deep understanding of the construciton industry markets make up the quality of the IC studies. Interconnection Consulting is a constant companion concerning the assessment of markets and helpful for decision-making.

Bernd Blümmers (Directeur General, Saint-Gobain Solar Systems, Central Europe, Aachen)

Salamander

Interconnection Consulting reports deliver a worthfull external perspective and are so a good contrast with regards to our internal market point of views.

Pedro Posada (CEO Salamander Industrial Products Spain)

Scandinavian Business Seating

The IC Report gives a very good overview of the Western European office furniture market, in a well-structured way. The data is helpful to better understand the market developments and drivers.

Beatrice Sotelo (Director Business Development , Scandinavian Business Seating)

Schneider Electric

Under a short time constraint, Interconnection was able to deliver an outstanding study that exceeded my expectation in terms of quality and market breadth. I highly recommend Interconnection to anyone in need of market research.

Jeff Canterberry (Director of Strategy and M&A, Schneider Electric)

Österreichs Personaldienstleister

The sales management tool ZAIS has become indispensable for many Austrian temporary staffing providers for fast and correct sales management decisions. A tailor-made online cockpit provides comprehensive monthly figures and data on temporary work and the labor market in Austria, while at the same time impressing with its overview and intuitive user guidance. Interconnection Consulting has consider individually to all user needs during development process and also convinces with fast response times during operation.

Dr. Gertraud Höltl (Generalsekretärin Österreichs Personal Dienstleister)

Admonter

At the IC Impulsworkhop "Sales Optimization" we appreciate not only the practical relevance, but also the eloquent language and the perfect rhetoric. The most important benefit for our company was the sales pipeline. Adrian Capellarie (Head of Sales Admonter Holzindustrie)

Gaulhofer

I appreciate on the forum "Impulsworkshop Vertriebsoptimierung" the practical relevance of Peter Berger linked with his practical examples. I also liked the sovereign presentation style. The most important benefit was for me, on the one hand refresh of methods and also the sales management tools that were shown. Ing. Dietmar Hammer (Head of Product Management Gaulhofer)

Kontron

The most important benefit of the Impulsworkshop "sales optimization" was in my view the procedure of the definition of strengths and the entire sales process. Mr. Berger is very competent and professional. Fabian Freund (Sales Manager, Kontron Austria)

Sodexo

When developing new market strategies, Interconnection is a trusted source we always come back to. Christian Frey (Marketing Manager CS DACH)

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