Office Furniture

Katarina Gajdova

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Katarina Gajdova has been working for Interconnection Consulting since 2017. She specializes in international business strategies, international marketing, as well as the development tendencies of the specific international goods markets. She is responsible for the preparation of studies and market forecasting models within the construction industry. She studied International Trade Management and International Business.

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Office Furniture in Europe 2021

IC Market Tracking

Office Furniture Worldwide 2021

IC Market Tracking

Office Furniture in Europe 2020

IC Market Tracking

Office Furniture Worldwide 2020

IC Market Tracking

Power Database Office Furniture Dealers in Germany

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Market-Intelligence Tools - Office Furniture

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IC News

Global Office Furniture Market in the Fast Lane

Global sales of office furniture fell by 12.2% in 2020. This year, the market will begin its race to catch up with an increase of 6.7%. By as early as 2022, the global market will surpass its pre-crisis levels, according to a study by Interconnection Consulting.

Middle East on the Rise

The largest market for office furniture worldwide is China with a 28.2% share by value, ahead of the USA with 24.4% and Europe with 15.0%. Developments in the individual regions varied greatly during the pandemic. While the decline in China was only around 5%, Latin America lost around one fifth of its business volume. In the USA, sales fell by 14.4% in 2020. The pandemic has also led to a shortage of important raw materials such as steel, aluminium or foam in North America, among others, which will lead to an increase in office furniture prices in the next few years. Growth rates in China and the USA will be around 7% p.a. until 2024. The office furniture market in the Middle East will grow the most in the coming years. High construction activity and a high share of foreign investments will lead to a forecast growth of 9.0% p.a. until 2024 in this region.

Swivel Chairs Dominate In All Sectors

The most important product group is swivel chairs, which accounts for about a quarter of the total volume of office furniture sales worldwide. However this product group is not only far ahead in terms of market share, but also in terms of growth. In 2021, Interconnection expects swivel chairs to grow by 8.8% worldwide. Room-dividing systems, which have become the new must-have in the office scene due to the pandemic, will only increase globally by a modest 6.9% this year in comparison. Lounge sofas and conference tables will naturally lose market share for reasons of avoiding unnecessary personal contact in everyday office life. The most important players in the global market are, in alphabetical order: Fursys, Haworth, Herman Miller, HNI, Jingyi, Knoll, Kokuyo, Okamura, Onlead, Steelcase, Sunon, Teknion.

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Eastern Europe's Office Furniture Market Painstakingly Fights Its Way Back

After a dramatic decline of 17.7% in 2020, the office furniture market in Eastern Europe will slowly get back on track this year (+8.7%) and should be back to pre-crisis levels by 2023 from today’s perspective, a new study by Interconnection Consulting shows.

The impact of the pandemic on the countries of Eastern Europe was varying. The volume of business in the office furniture market in Ukraine fell by 22.9%, in Slovenia by only 10.9%. While Poland and Romania, in addition to Slovenia, came through the crisis relatively unscathed, the Czech Republic, Slovakia and Russia also lost about one fifth of their business last year. The concept of short-time work and home office was not as widespread in Eastern Europe as in Western Europe. Nevertheless, it can be assumed that the trend towards home office will also hit Eastern Europe and that in the future sales will show a higher segmentation or differentiation, states Katarina Gajdova, the author of the study.

Home Office as a Game Changer

Although many companies suffered sales losses of between 10 and 60%, they were mostly saved by government bailouts, so that the insolvency rate was hardly higher than in the pre-Corona period. However, this could lead all the more to structural crises in the industry after the crisis, as Gajdova fears. “Companies that do not meet the new requirements of the market in time could soon find themselves in trouble or be swallowed up by healthy companies,” she says. “In any case, we expect high dynamics in the M&A market,” Gajdova says. The study shows that companies with an established online sales service and companies in the luxury segment are more resistant to the changes in the market. The game changer responsible for this is primarily the home office. Another trend is customising, i.e. adapting products to individual customer needs.

Swivel Chairs Defy The Crisis

Swivel chairs hold a market share of about 25% in Eastern Europe with an expected turnover of 368 million euros, making them the product segment with the highest turnover, just ahead of office desks. Despite the high market share, sales of swivel chairs are growing faster than the industry average, which also has to do with the home office trend. An upswing in pandemic times was naturally experienced by partition systems, which will be the only product group to grow more strongly in 2021 (+11.6%) than swivel chairs (+10.9%), but still have a relatively low market share of 7.5%.  Overall, the ratio of private to public sector customers is 86 to 14. The top companies in the Eastern European market are, in alphabetical order: Antares, Balma, Felix, Flokk, Kinnarps, MDD, Nowy Styl, Steelcase, Techno/Ahrend.

The study examined the following markets: Bulgaria, Czech Republic, Slovakia, Hungary, Poland, Russia, Ukraine, Romania, Slovenia.

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Home Office Changes The Office Market

The office furniture market in Western Europe experienced a major slump last year due to the pandemic. Sales volumes plummeted by 19.5%. From 2021, the painstaking road to recovery will start. This year, the market will grow by 8%. However, the pre-crisis level will not be achieved again until the end of 2023. The trend towards home offices will plunge many producers into existential crises, as shown in a study by Interconnection Consulting.

The markets of Southern Europe in particular experienced huge crashes in 2020. Spain was hit the hardest with a decline of 26.0%. But also in Italy, France and Great Britain, the decline in the office furniture market was dramatic with more than 20%. This has also shaken up the country shares of the total office furniture market in Western Europe somewhat. The German market, with a share of 28.5%, is now almost as large as the second-placed British and third-placed French markets combined. Italy, a country of 60 million inhabitants, has been overtaken by Switzerland and holds about a quarter of Germany’s market volume this year. Spain has a market share of 5.8%, just ahead of Sweden.

Home Office As A Game Changer

The number of insolvencies did not increase in 2020 and 2021, despite high sales losses, due to the government’s cash injections. “However, this could change very soon for companies with structural problems,” Katarina Gajdova explains. In this context, the increased home office will develop as a game-changer. Companies that do not meet the new market requirements in time could soon find themselves in dire straits, which will also bring movement to the M&A market. Especially companies with an established online sales service as well as companies in the luxury segment are more resistant to the changes in the market, the study shows. In addition to home office, the study highlights the ever-increasing importance of online retailing, ergonomic solutions and the trend towards customising, i.e. adapting to individual customer interests.

Office Dividers On The Up

It is precisely the trend towards home offices that has saved the swivel chair product segment, which is also the largest product group with an expected turnover of 1.7 billion euros. With an increase of 9.5%, the segment is also growing far above the industry average. Office desks follow with just under 1.6 billion euros. Naturally, partition systems experienced an upswing in pandemic times and will be the only product group to grow in the double-digit range in 2021. Overall, the ratio of private to public sector customers is 85 to 15. The top companies in the Western European market are, in alphabetical order: Antares, Balma, Felix, Flokk, Kinnarps, Kraft, MDD, Nowy Styl, Techno/Ahrend.


The study examined the following markets: Great Britain, Belgium, Denmark, Germany, Finland, France, Italy, the Netherlands, Norway, Austria, Spain, Sweden, Switzerland.

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Leading Companies trust in Interconnection Consulting


At the IC Impulsworkhop "Sales Optimization" we appreciate not only the practical relevance, but also the eloquent language and the perfect rhetoric. The most important benefit for our company was the sales pipeline. Adrian Capellarie (Head of Sales Admonter Holzindustrie)

Deutscher Holzfertigbau Verband

Interconnection provides us with the prefabricated house study a plausible and veritable data basis for the analysis of the actual situation in the prefabricated house market and beyond for the assessment of the future market development. We are happy to use this interpreted data for our lobbying and everyday work.

Thomas Schäfer (Managing Director, Deutscher Holzfertigbau-Verband)


The prefabricated housing study by Interconnection Consulting shows a real picture of the actual market situation and forms a valuable basis for our strategic decisions.

Gerhard Schuller (CFO ELK)


EPSON is satisfied with the Interconnection's way of communication with the market and with clients. EPSON is also appriciate the Interconnection's continuous work trying to aim the report to be at the higher level. As a result, EPSON rely on Interconnection data, for the market of POS Printers and Systems.

T.Murakami (Brand Management, Seiko Epson Corporation)


I appreciate on the forum "Impulsworkshop Vertriebsoptimierung" the practical relevance of Peter Berger linked with his practical examples. I also liked the sovereign presentation style. The most important benefit was for me, on the one hand refresh of methods and also the sales management tools that were shown. Ing. Dietmar Hammer (Head of Product Management Gaulhofer)


The most important benefit of the Impulsworkshop "sales optimization" was in my view the procedure of the definition of strengths and the entire sales process. Mr. Berger is very competent and professional. Fabian Freund (Sales Manager, Kontron Austria)

Österreichs Personaldienstleister

The sales management tool ZAIS has become indispensable for many Austrian temporary staffing providers for fast and correct sales management decisions. A tailor-made online cockpit provides comprehensive monthly figures and data on temporary work and the labor market in Austria, while at the same time impressing with its overview and intuitive user guidance. Interconnection Consulting has consider individually to all user needs during development process and also convinces with fast response times during operation.

Dr. Gertraud Höltl (Generalsekretärin Österreichs Personal Dienstleister)

Saint Gobain

Long experience and deep understanding of the construciton industry markets make up the quality of the IC studies. Interconnection Consulting is a constant companion concerning the assessment of markets and helpful for decision-making.

Bernd Blümmers (Directeur General, Saint-Gobain Solar Systems, Central Europe, Aachen)


Interconnection Consulting reports deliver a worthfull external perspective and are so a good contrast with regards to our internal market point of views.

Pedro Posada (CEO Salamander Industrial Products Spain)

Scandinavian Business Seating

The IC Report gives a very good overview of the Western European office furniture market, in a well-structured way. The data is helpful to better understand the market developments and drivers.

Beatrice Sotelo (Director Business Development , Scandinavian Business Seating)

Schneider Electric

Under a short time constraint, Interconnection was able to deliver an outstanding study that exceeded my expectation in terms of quality and market breadth. I highly recommend Interconnection to anyone in need of market research.

Jeff Canterberry (Director of Strategy and M&A, Schneider Electric)


When developing new market strategies, Interconnection is a trusted source we always come back to. Christian Frey (Marketing Manager CS DACH)

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