Office Furniture

Julia Tarasenko

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Julia Tarasenko has been working for Interconnection Consulting since 2017. As a market analyst, she is responsible for preparation of market studies, exploring market trends and opportunities within the construction industry. Prior to joining Interconnection Consulting, Julia worked as a Business development manager in G&S Invest as well as had an experience in VG department in McKinsey&Co. She studied International economic relations and Project management.

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Office Furniture in Europe 2021

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Following Corona Blues, Office Furniture Market to Grow by Double-Digits in 2021 and Focus on Innovation

The office furniture market in Western Europe will make up for some of the pandemic setback in 2021 with an expected growth of 16.5%. However, it will take at least another two years to reach pre-crisis levels, according to a study by Interconnection Consulting.

The office furniture market has been hit harder by the crisis than many other sectors. Lockdown, the governments’ home office offensive and the accompanying reduction of permanent office workplaces has led to uncertainty in the market. Explaining the declines that have taken place on both the demand and supply side, Julia Tarasenko states: „In addition, the issues in the supply chains starting with the delay in the delivery of raw material to the limited number of factory workers in the production process, have led to a sharp decline in productivity in the industry,”. For example, the office furniture market in Western Europe will lose almost a quarter (-23.7%) of last year’s turnover this year. Of all the markets surveyed, the United Kingdom will be hardest hit in 2020, with a drop of 26.2%.

Health Aspects En Vogue

Nevertheless, the crisis also offers opportunities, as the study shows. For example, the market shares of partition walls or sub-systems for open-plan offices have increased. In general, the trend is back to more privacy in the office, explains Tarasenko, with corresponding innovations on the market. The trend towards ergonomic furniture will also continue to grow in order to help reduce stress, prevent muscle injuries and increase physical well-being. For example, a backless saddle-shaped office stool designed to prevent the negative effects of a sedentary lifestyle was presented at the Stockholm Office Furniture Fair. The dominance of the seating segment is also reflected in the market shares, where seating solutions make up almost half of the entire office sector, at almost 44 percent.

Furthermore, the increase of smart office solutions on the market can be observed, such as height-adjustable standing desks via Bluetooth. In addition, market consolidation can be seen as an opportunity, such as with increased M&A activity in the market. Interconnection’s study on the office furniture market examines the markets of Germany, Great Britain, France, Switzerland, Italy, Spain, Sweden, the Netherlands, Austria, Belgium, Norway, Denmark, Finland.

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Russia’s Rebound Helps Office Furniture Market in CEE

The office furniture market is a clear example of the healthy convergence between Western Europe and the CEE countries. And with a growth rate in sales of 5.2% in 2017, Central and Eastern Europe will continue to catch up to the West. In fact, this rate of growth is expected to be maintained to 2021. According to a study by Interconnection Consulting, the total market volume in the countries analyzed (the Czech Republic, Slovakia, Hungary, Slovenia, Romania, Bulgaria, the Ukraine, Russia, and Poland) was EUR 898 million.


Poland Soon #1

Such significant growth has also benefited from the fact that Russia is once again also showing an uptick in sales figures (+0.9%). Although Russia is still the largest market for office furniture in the CEE countries, Poland is set to overtake it this year. With a growth of 5.6% last year, Poland was also the market with the second-largest growth rate. Only Romania had an even stronger showing (+6.1%), though with a far smaller overall market.


Comfort Is King

Comfort is increasingly becoming an integral part of office life, explains Sasa Spiridonov, author of the study. So it is hardly surprising that lounge chairs, with a predicted annual growth of 6.2%, will be gaining heavily in market shares. There is also an apparent trend away from open-plan offices and to smaller units, which explains the anticipated above-average growth (+5.1% annually) of dividing walls in upcoming years.


Swivel Chairs Still Leading the Pack

The largest product group continues to be swivel chairs, with a market share of 31.1%, followed by desks (21.0%). With annual growth rates of 5.9% and 4.6% respectively, both sectors are forecast to do very well to 2021. By contrast, the prospects for storage furniture are less rosy. With anticipated annual growth of just 2.7% through the forecast period, storage will continue to lose market shares. Although direct sales is growing more than indirect sales, indirect sales continues its dominance, with a market share of 57.6%.

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Austrian office furniture market feels tailwind due to construction

Last year, the Austrian market for office furniture recorded its first rise since 2011 (+1.1% in value). Thanks to the continuing strength of construction activity in the non-residential sector, growth will continue in the next years. According to a study by Interconnection Consulting, an average annual growth of 1.6% can be expected until 2019.


Rising office rent raises construction activity


At the moment, the rent for offices is moderately rising due to the current low or inadequate offer of office spaces, which in turn contributes to the construction of new offices. Last year alone the number of completed offices increased by 23.1%. There is a valuable project pipeline in many good locations. Just in 2016 and 2017 in Vienna (among other cities) the completion of the following buildings is planned: the ÖAMTC headquarters (gross leasable area: 16.000m²), the post office headquarters (gross leasable area: 49.500m²) or the Smart Campus (27.000m²). Overall Interconnection predicts an average annual increase of 3.6% until 2019 in this sector.


Online conferences lead to declining sales of conference furniture


With a share of 18.9%, swivel chairs form the strongest product segment in the 221 million Euro office furniture market in Austria. From other seating, conference chairs follow  with 12% market share and lounge chairs  with 6.7%. Despite having one of the smallest market shares, lounge chairs along with swivel chairs and work tables make up the fastest growing product segment in the entire office furniture sector. Growing Internet communication at the workplace (emails, online conferences) is affecting the demand for conference furniture (conference tables, conference chairs), which leads to losses of sales. Clients don’t spend as much for conference furniture as they used to, which results in a drop in average prices. “By 2019, the trend will continue, as meetings are shifting from classic conference rooms to informal spaces”, says Neva Rukonic, author of the study.


Vienna dominates the office furniture market


Numerous major projects with increased demand for executive furniture allowed large companies to further increase its market share (37%) as a customer of office furniture. Market growth in the large companies client-segment was 4.4%. The largest decline was in the segment of the public sector (-3.7%) where cuts on office furniture had to be made due to declining budgets. The main drivers for the office furniture market are industry and the financial sector. As far as regions are concerned, Tyrol noted the best development. Although Vienna is the largest office furniture market with a market share of 31.5%, Tirol could produce 3.6% market shares, thus representing the best development (+3.4%). Also Burgenland and Lower Austria exceeded the national average in terms of growth. Vorarlberg has the worst development among all of Austria’s states, followed by Carinthia and Salzburg.


Market concentration has increased through consolidation


The Austrian market for office furniture is increasingly exposed to foreign competition. An example for this was the contract for the furnishing of Erste Campus. A business volume of 16 million Euros was one of the largest projects of the year – and awarded to the Swiss residential and office furniture manufacturer Vitra. The consequence of the increasing internationalization is the consolidation of the market, which results in the merging of businesses. Last year, the investor Erhard Grossnigg and former Economy Minister Martin Bartenstein took over the Waidhofner office furniture manufacturer Bene as well as their competitors from Burgenland – Neudörfler strengthening their company BGO Beteiligungsverwaltungs GmbH as one of the leaders on the office furniture market. The manufacturer Svoboda and Hali were again taken over by the faw Unternehmensberatung in order to defend their market position. These two groups together make up 46.9% of the office furniture market. The market concentration of the office furniture market has risen sharply not only because of the shakeout tendencies. Thus, the market shares of the top 10 companies in Austria increased by 5% to 72.0%.

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May the furnishing begin - The office furniture market in Central and Eastern Europe is recovering

The office furniture market in Central and Eastern European countries is slowly recovering and assures a positive outlook in the coming years. These are the results of a recently completed study by Interconnection Consulting. After many years of decline, the overall market achieved a volume of 731.2 million Euro in 2014, which represents an increase of 4%. The obvious market victor is Poland with a growth rate of 5.7% compared to 2013.


Poland and Hungary – overall winners

After many years of decline, the market has experienced growth for the first time. The market value of office furniture in Central and Eastern Europe in 2014 amounted to 731.2 million Euro. In value terms, the overall market in the top 7 countries of Central and Eastern Europe increased by 4%. All 7 surveyed CEE regions except Bulgaria ( -3.0 % ) and the Czech Republic ( -0.7 % ) reported a positive result. With a share of 57,9%, Poland has the largest market in the CEE countries. Despite economic difficulties and high unemployment, Poland is clearly an overall winner in the market (increase of 5,7%). Hungary holds the second place and with a 4.7% market growth also reports a positive result.


Local players dominate the market


Unlike Western Europe where many international players are active in the respective national markets and increasingly win market shares, Central and Eastern Europe is ruled by different terms. The companies operating in Western Europe have not yet extended their tentacles in CEE countries. Thus, the market in Central and Eastern Europe is dominated by 22.2% of the local top 10 companies.



Seating furniture: the market linchpin

Generally speaking, the office furniture market is divided into the following product groups: conference tables and chairs, storage systems, desks, swivel and lounge chairs and partitions. The ratio of the individual product groups varies from country to country. In Poland, for example, swivel chairs form the strongest segment (30.6%), while in Slovakia swivel chairs only hold a share of 13.8% and tables and storage systems, each with a 30 % share, are experiencing a boom. Nevertheless, seating furniture builds the largest share of the market not only in Western Europe, but also in CEE countries. More than six million chairs were sold in 2014, 2.8 million of which were swivel chairs. A positive side effect: the prices helped both the volume of sales ( 3.3% ) and the value in the amount of ( 4.9% ) to increase.


The road to recovery continues

Due to the economic recovery in Central and Eastern Europe, a further decline in unemployment and the upward trend in the construction industry, Alexandra Peštová, Market Analyst of Interconnection Consulting and author of the study, expects an overall market average increase of 4.6% in the forecast period until 2018. By 2018, the market will grow at a volume of 874 million Euros. Nevertheless, the pre-crisis level will not be reached. The construction and the establishment of new office buildings and spaces positively affect the office furniture market with a growth of 2.9%.


Notable price differences between East and West

The office furniture market in Western Europe compared to Central and Eastern Europe is in many respects very similar, however, the strong divergence of the price level is on average 400 %. The average price for a burlap swivel chair in Central and Eastern Europe is 67 Euro, while in 2014 in Western Europe one had to pay 287 Euros.


Central and Eastern European countries like it classic

Although Google, Facebook and Co have been exemplifying the trend towards open communication areas for some time now, this trend is still making its way into Central and Eastern Europe very hesitantly. The CEE countries still love classic office furniture as opposed to Western Europe. Nevertheless, the second largest group in storage systems with a share of 21.8% will have to accept losses in favour of partition walls due to emerging trends in the next few years.



This study examined the office furniture market in 7 countries in Central and Eastern Europe (Poland, the Czech Republic, Slovakia, Hungary, Romania, Bulgaria and Slovenia).

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Early recovery in sight for office furniture

Thanks to the positive development in the service sector in Asia, the world market for office furniture grew by 6.6% in 2019. However, the corona pandemic is bound to cause the office furniture market to suffer a severe relapse in 2020 and sink by 10.4%, as a new report by Interconnection Consulting shows. By 2023, the market volume is expected to rise again to EUR 59.4 billion, while this figure amounted to 55.6 billion in 2019.

Like the pandemic itself, the damage to the office furniture business affects all regions of the world. This includes important market drivers such as new business registrations and the variation in the number of employees in the tertiary sector, as well as the GDP forecasts of the employment contracts, which are among the auspices of the market slump in different countries.


India defies the crisis

With a high business registration rate and an extremely high number workforce in the service sector, India is posited to keep negative effects of the crisis within certain limits this year (-3.9%).  All other world regions are forecast to go through a heavy two-digit decrease in their total markets as of 2020. Despite a fall of -10.7%, China will remain the largest market for office furniture with a world share of 27.5%. The USA comes second with around a quarter of the worldwide market volume. Western Europe follows in at the third place with a share of 15.5%.

Partition systems are coming up

Swivel chairs represent the dominant office furniture segment and account for a total of 27.5% of global sales. This will remain the state of things for the near future. With an average annual increase of 4.0% between 2019 and 2023, this product group will quickly recover from the brief slump of this year. The future looks even more optimistic for office partition systems, which have become the new must-have in the office scene due to the pandemic. This area will see the strongest percentage growth. After swivel chairs, office tables are the second largest product segment worldwide with 21.5%. It is reportedly the largest product group in the United States, Canada, Latin America and Australia. Lounge sofas and conference tables will naturally lose market share in order to avoid unnecessary personal contacts in everyday office life.

One region towers over everyone

The office furniture market is dominated by producers from the United States. These old-school manufacturers cluster around the State of Michigan. The most prominent of them currently occupy four of the top five placements in the TOP 5 world office furniture suppliers, thus accounting for almost a fifth of the world production. They are followed by Asian producers from China, Korea and Japan, making up the Top 10. Overall, it can be seen that the market concentration is rising slightly.

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Partition Walls Turn Things Around

The economic crisis will hit the office furniture market hard on a global scale. A new study by Interconnection Consulting forecasts a decline of 15.1% in value for this year. However, the study expects the market to grow from 47 billion euros (2020) to 59 billion euros by 2023.

India as a Market of Hope for Better Times

The office market is set to shrink by around a quarter in Europe in 2020 (-23.7%), making it the region with the largest relative loss in the world. As the region with the highest market volume, China is in for a comparatively moderate decline of 11.3% this year. The second largest market in the world is the US, where the loss will be 16.9%. In addition to the economic development of a country, the office furniture market also depends on the development of the number of workers in the tertiary sector (service sector), as well as on the dynamics of business start-ups. India in particular has therefore been a promising market for industry in recent years, as both the number of workers and the number of newly opened companies has risen sharply. The office furniture market in India could achieve a growth of 10.5% in 2019.

Partition Walls in the Fast Lane

Swivel chairs remain the dominant product group with a volume of €13.0 billion, ahead of office desks (€5.17 billion) and storage materials. Especially in the Eurasia zone, swivel chairs hold the first place. In the USA and Australia, office desks lead the market. Not surprisingly, however, room divider systems are showing the highest growth potential worldwide, with an average growth rate of 4.8% between 2019 and 2023. In the lounge segment, lounge seats lead the market over lounge sofas, with a share of exactly two thirds. In Europe, the share of lounge seats is particularly high at 81 percent. On the other side of the spectrum is the USA. There, the share of lounge seats is 61.4%.

Michigan Office Cluster Dominates World Market

The traditional stronghold of the office market industry is in the region around Michigan in the USA. The companies based there, such as Steelcase, Herman Miller, Haworth and HNI have been and will remain the leading force in the world market. Together they hold a share of 20.3%. Overall, the top ten companies account for 28.1% of the total global market.

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IC Events | Office of Tomorrow

Trend topics around the future of everyday office work.

We will present our new format around the office as a place of performance of the future for the first time on June 10-11, 2021 in Munich. We are thematically dealing with the working worlds after Corona and with how much technical achievements are increasingly changing the way we work. What impulses do the trends New Work and work life flow bring in, what aspects have to be considered in the office building of tomorrow and what role does facility management play in office planning.


Future Performance Location | Working Worlds after Corona – The office of the future is a new conference for the office interior, facility management, IT and project development/architecture sectors that will focus on future office work environments over 1.5 days. The increasing digitalization and technologization of the working world and its effects on the employees of the future will be examined, as will the changing demands on equipment and the processes of change in our working methods, which have been accelerated once again by the Corona crisis – key words: Home Office, Co-Working Spaces, New Work and the like.

We address decision makers in purchasing and sales in the segments project development/architecture, office interior, software and hardware development as well as facility management. Take advantage of our communication platform. Keynote speeches and empirical market analyses by cross-industry experts, interactive panel discussions, the awards ceremony and an evening event on 10.06.2021 form the cornerstones of our new event.


The program is available for download.
More information & registration possibility, under:

WE for YOU |
Iris Wildauer, BA BA | Event Management
tel.:+43 1 58546-33

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At the IC Impulsworkhop "Sales Optimization" we appreciate not only the practical relevance, but also the eloquent language and the perfect rhetoric. The most important benefit for our company was the sales pipeline. Adrian Capellarie (Head of Sales Admonter Holzindustrie)

Deutscher Holzfertigbau Verband

Interconnection provides us with the prefabricated house study a plausible and veritable data basis for the analysis of the actual situation in the prefabricated house market and beyond for the assessment of the future market development. We are happy to use this interpreted data for our lobbying and everyday work.

Thomas Schäfer (Managing Director, Deutscher Holzfertigbau-Verband)


The prefabricated housing study by Interconnection Consulting shows a real picture of the actual market situation and forms a valuable basis for our strategic decisions.

Gerhard Schuller (CFO ELK)


EPSON is satisfied with the Interconnection's way of communication with the market and with clients. EPSON is also appriciate the Interconnection's continuous work trying to aim the report to be at the higher level. As a result, EPSON rely on Interconnection data, for the market of POS Printers and Systems.

T.Murakami (Brand Management, Seiko Epson Corporation)


I appreciate on the forum "Impulsworkshop Vertriebsoptimierung" the practical relevance of Peter Berger linked with his practical examples. I also liked the sovereign presentation style. The most important benefit was for me, on the one hand refresh of methods and also the sales management tools that were shown. Ing. Dietmar Hammer (Head of Product Management Gaulhofer)


The most important benefit of the Impulsworkshop "sales optimization" was in my view the procedure of the definition of strengths and the entire sales process. Mr. Berger is very competent and professional. Fabian Freund (Sales Manager, Kontron Austria)

Österreichs Personaldienstleister

The sales management tool ZAIS has become indispensable for many Austrian temporary staffing providers for fast and correct sales management decisions. A tailor-made online cockpit provides comprehensive monthly figures and data on temporary work and the labor market in Austria, while at the same time impressing with its overview and intuitive user guidance. Interconnection Consulting has consider individually to all user needs during development process and also convinces with fast response times during operation.

Dr. Gertraud Höltl (Generalsekretärin Österreichs Personal Dienstleister)

Saint Gobain

Long experience and deep understanding of the construciton industry markets make up the quality of the IC studies. Interconnection Consulting is a constant companion concerning the assessment of markets and helpful for decision-making.

Bernd Blümmers (Directeur General, Saint-Gobain Solar Systems, Central Europe, Aachen)


Interconnection Consulting reports deliver a worthfull external perspective and are so a good contrast with regards to our internal market point of views.

Pedro Posada (CEO Salamander Industrial Products Spain)

Scandinavian Business Seating

The IC Report gives a very good overview of the Western European office furniture market, in a well-structured way. The data is helpful to better understand the market developments and drivers.

Beatrice Sotelo (Director Business Development , Scandinavian Business Seating)

Schneider Electric

Under a short time constraint, Interconnection was able to deliver an outstanding study that exceeded my expectation in terms of quality and market breadth. I highly recommend Interconnection to anyone in need of market research.

Jeff Canterberry (Director of Strategy and M&A, Schneider Electric)


When developing new market strategies, Interconnection is a trusted source we always come back to. Christian Frey (Marketing Manager CS DACH)

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